|Terms and Conditions
Welcome to the truesportingcolours.com terms and conditions. These apply when using the truesportingcolours.com website. By accessing this Website, you agree to be bound by them.
In these conditions references to "the Company" are to TrueSportingColours and references to "the Purchaser" are to any person, firm or company with whom the Company enters into any contract whether directly or indirectly.
All quotations or tenders given and all orders received and accepted are executed on the basis that the Purchaser is bound by these conditions of sale. Where there is any inconsistency between these conditions of sale and any conditions or other terms which the Purchaser seeks to impose these conditions of sale shall prevail. These conditions supersede any other terms appearing elsewhere and exclude and override any other terms or representations stipulated or incorporated or referred to by the Company whether in the order or in any negotiations or course of dealings established between the Company and the Purchaser. No amendment or variation of these conditions will apply unless confirmed in writing by a director of the Company.
These conditions and any contract following thereon shall be governed by and construed in accordance with English Law and the Purchaser submits to the jurisdiction of the High Court of England but the Company may enforce the contract in any court of competent jurisdiction.
- Legal constructions
All descriptive and forwarding specifications, drawings and particulars of colours and sizes issued by the Company are approximate only and are intended only to present a general idea of the goods to which they refer and shall not form part of the contract.
- Descriptive matter
Unless otherwise agreed in writing, all orders are accepted subject to prices and any related discount applying at the date of order and any price list of the Company whether published or not shall not affect the right of the Company to charge for goods in accordance with this clause.
Unless otherwise agreed in writing, goods are to be paid for in full, in sterling, at the time of order. The Company shall have the right to invoice the Purchaser for a partial delivery of the goods. Property Title to the goods shall remain the property of the Company until the Company has received all payments which are owing to it by the Purchaser under any account whatsoever. While the goods are the property of the Company the Purchaser shall hold them as bailee on behalf of the Company and shall keep the goods safe, insured, separate and identifiable from all other goods in its possession.
Cost of carriage is to be paid for by the Purchaser at the time of order. The Company reserves the right to choose the mode of transport and to charge for deliveries at a rate relevant to the time and cost in undertaking such a delivery.
- Carriage charges
Any times quoted for dispatch, repair or replacement are to be treated as estimates only and time shall not be of the essence. The Company shall not be liable for any loss whatsoever arising as a result of any delay. Delivery shall occur on dispatch or collection of the goods from the Company's premises by carrier whether or not the carrier is the Company's agent or servant. Unless otherwise agreed in writing the Company shall deliver the goods to the address specified in the Purchaser's order. Risk in the goods shall pass to the Purchaser on delivery or collection. Save as expressly provided in these conditions, all terms, conditions, representations and warranties (whether expressly or implied) relating to the sale of goods are excluded and the goods are not sold by description or sample.
- Loss or damage in transit
The Company will make every effort to deliver your goods within a specified time. Where the Company has informed the Purchaser of delays and a subsequent delivery time, the Purchaser may choose to accept this delivery date, or claim a refund.
- Late or non-delivery
The Company will use its reasonable endeavours to assign the benefit of any warranty it receives from its supplier to the Purchaser but shall not be liable for any claim or claims for any damages whether direct, indirect special or consequential or economic damage of loss (including loss of profit or goodwill) arising from any breach by its contract or any defect in the goods. Nothing in these conditions shall exclude liability of the Company for death or personal injury resulting from its negligence insofar as the same prohibited by United Kingdom statute.
- Warranty and exclusion
Specification Sizes, measurements and descriptions of goods are for guidance only and the company cannot guarantee absolute consistency of size, material, proportion, colour or shade. All products supplied should be washed or cleaned strictly in accordance with the washing instructions provided on the garment label. The Company will accept no responsibility if instructions are not followed precisely. The Company will make every effort to avoid variation in colours, sizes or shades but can accept no responsibility should such variation occur. Worn or processed goods cannot be returned.
Where products supplied by the Company are manufactured to the particular specification of the Purchaser, the Purchaser does not have the right to cancel. Mistakes made by the Purchaser when ordering cannot be used as reasons to cancel the order. If an error is made by the Company, the Purchaser should contact the Company within three working days by email or telephone and make arrangements to return the goods, at which point the Company will offer the choice of a refund or replacement. If such an error has been made the Company will also seek to compensate the Purchaser for any costs incurred in returning the goods to the Company. Where goods are not returned, the Company reserves the right to charge for the direct recovery of goods which may be equal or greater than the initial order value.
- Cancellation and returns